Customer Support Guide - Italian - Sofia

Job description

NO UNHAPPY USERS

NO TELEPHONES

NO ROBOTS


SIMPLY TALKING ABOUT BUNQ WITH FRIENDS… EH USERS.

Requirements

This is you

  • you see coworkers and users like your chosen family.
  • you are fluent in English and can clearly write/understand French.
  • working full-time is your vibe, and you give 100% whenever you're called to action.
  • you're located in Sofia and know how to get shit done, Bulgarian style.

This is how you'll contribute

  • use the written word, emojis and gifs to make our users happy.
  • via online chat and email, you listen, investigate and pinpoint the source of the problem and fix it.
  • work in an international environment by coordinating with 2nd line support at bunq HQ.
  • join the bunq family.

This is us

  • changing the world of finance and banking, being part of a dedicated, international team that makes the Bank Of The Free what it is: the de facto innovator in Fintech.
  • offering you a full-time permanent contract.
  • helping you stay social and healthy with loads of fun events and a MultiSport Pass.
  • creating an awesome work environment with awesome people for our new office in Sofia.
  • we have fun, do good and work hard. Feel free to add a gif to your graph.